Follow the link for more information: Order Dashboard
Introduction
The dashboard is designed to help an e-commerce company with their order management and last-mile delivery performance.
There are 2 main purposes of the dashboard:
- Monitoring performance and supply chain tactical planning
- What-if Analysis on freight mode that the company could explore more
Dashboard Overview
Order Delivery Performance
Decisions these charts support:
- Which freight type performs the best based on order status?
- Whether adjustments in express and regular shipment vendors are necessary for different freight types?
Order fill rate and Lead time by product category
Decisions these charts support:
- Whether additional resources or strategic actions need to be applied when changing freight type?
- Which product category should be focused on when shifting freight mode?
Customer reviews
- Define the most frustrating area that customers have been suffering
- Define the focus the business should aim to improve
